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Gen Z would rather instant message their bank than visit in-branch
Young adults would rather instant message their bank than visit in-branch, but digital services aren’t yet meeting the mark,…
November 11, 20210Let’s meet at eFörvaltningsdagarna
Come by us and listen to how authorities and municipalities realize their digital strategies with the help of our…
PRESS RELEASE: Puzzel acquires Vergic
Puzzel, the leading European Contact Centre as a Service (CCaaS) provider, has today announced the acquisition of Swedish digital…
Vergic Engage Allows the Swedish Social Insurance Agency to Interact With More Citizens
Last spring, Vergic won the Swedish Social Insurance Agency’s tender with the purpose of developing a secure and efficient…
Lead UX/UI Software Designer & Frontend developer
Lead the work to make the Vergic Engage Platform an outstanding user experience together with our development team. As…
Senior Technical Project Manager
We are currently recruiting a Technical Project Manager for our Project Development Team. Are you an experienced developer who…
World-leading NICE CXone captures leads with Vergic’s AI chatbot
If your market spans over several different time zones, it can be a challenge to staff your website to…
Vergic’s solution for chatbots is being implemented in 13 countries around the Pacific region
IDP Education is one of the world’s largest companies for study abroad. To improve accessibility and service in countries…
46. Use your customer data for advanced digital engagement
Many companies use only a fraction of the power of their digital engagement platforms. They look at the chat…
The Swedish Social Insurance Agency (Försäkringskassan) signs with Vergic
When Försäkringskassan chose a supplier of technology to meet citizens online, the choice fell on Vergic. Vergic’s wide range…
Puzzel Drives Micro Moments That Matter With a Human Touch From Vergic
Puzzel drives micro moments that matter with a Vergic technology.
Kalmar Municipality chooses technology from Vergic to meet its residents on the web
Kalmar Municipality chooses technology from Vergic to meet its residents on the web Kalmar Municipality now offers its...
Webinar: Successful chatbots – Customers and experts share the secret sauce
Webinar: Successful chatbots – Customers and experts share the secret sauce Our partner NICE inContact conducts a popular webinar...
T-Mobile adds millions of new user to Google Messages by making it the standard chat app in new mobiles
Google has launched its own ‘Messaging’ protocol which amongst many things allows customers to start a chat directly from…
Vergic Improves Accessibility with WCAG 2.1 Level AA
All online users should be able to access the benefits of the Vergic solution. To ensure accessibility, Vergic Messenger…
Manage Google Messages with Vergic Engage
Google Messages allows customers to open a direct chat channel with companies on the Google search page. This has…
Vergic och marknadsledaren NICE inContact inleder strategiskt partnerskap
En av världens största leverantörer av Contact Center lösningar, NICE inContact har valt Malmö företaget Vergic till strategisk partner…
Vergic and Market Leader NICE inContact Form Strategic Partnership
Market leader NICE inContact appoints Vergic as a strategic partner to deliver digital engagement technology to be integrated into…
Vergic Salesforce Application
We are now releasing our Salesforce app ‘Customer Engagement Engine for Salesforce’. This allows your company to run Vergic…
Clas Ohlson lanserar ny lösning för att möta kunden på distans med Vergics feature ‘Bokade webbmöten’
I tider av förändring presenterar Clas Ohlson en uppdaterad version av tjänsten Clas Fixare. Med videosamtal som verktyg får…
Making experts available in scheduled online meetings helps Elfa meet customers needs
Planning your living space can be hard. To give a helping hand, Elfa (Nordic leader in home space solutions)…
Swedish authority connects citizens and experts with Vergic functionality, ‘Scheduled Web Meetings’
Expert help online, cost savings and eco-friendly. Those are some benefits when one of the largest authorities in Scandinavia…
NICE inContact delivers success case powered by Vergic technology
“Your customers have different preferences in how they want to contact your business. Hear from NICE inContact customer, ESCI…
Swedish train operator SJ use Vergic technology to handle chat requests from Messenger and Webchat
To avoid different interfaces for the service agents, both Messenger- and Webchat dialogs are handled in the Vergic Desktop….
Market leader generate great benefits by combining Chatbots and Live agents
One of Finland- and Estonia’s largest Telecom, ICT and online service companies uses Vergic platform in combination with their…
Higher efficiency is one of the targets when Jula choose Vergic
With over 100 stores in Sweden, Norway and Poland the large retailer now focuses on better customer experience and…
Leading business report links Vergic engagement technology behind top scoring companies
Bearing Points annual report: ‘Digital Leaders in Sweden 2020’, measure the quality of digital customer care. The report ranked…
The largest florist network in Europe adds Vergic Engage on additional markets
The flower delivering empire, partners with over 54,000 local flower shops, have successfully used Vergic Engage in United Kingdom,…
World leading truck manufacture capture high value web leads with Vergic Engage
In a business where a single deal is worth millions of dollars you can’t allow mistakes in the lead…
Summer cleanup: Book an Expert and review your chat configuration
Summer cleanup: Book an Expert and review your chat configuration Soon the most of us will be back from...
Vergic ranked as one of seven best AI Chat Bots 2019 by Hubspot
Vergic ranked as one of the 7 best AI Chat Bots 2019 by Hubspot In an recent article on...
Systembolaget choose Vergic to deliver Digital Engagement
During fall, Systembolaget was benchmarking solutions for digital meetings with their customers on their web site systembolaget.se
Introducing: Vergic Customer Success Program
Introducing: Vergic Customer Success Program Vergic is now introducing a Customer Success Program to help customers be even more...
Elisa launches a chatbot with Vergic technology
Elisa launches a chatbot with Kwork technology and Vergic BOT interface Last week Elisa, Finland’s biggest telecom company for...
Vergic digital lead generation tool
Vergic digital lead generation tool Do you have a hard time to find new customers, or identify and connect...
Introducing: Vergic Automation Tools
Automate dialogs and workflows with Vergic Automation Tools Introducing: Vergic Automation Tools is a set of components that will...
Vergic forms partnership with IBM
Vergic forms partnership with IBM We are proud to announce a technology partnership with leading technology provider IBM. With...
Vergic technology now part of NICE inContact CXone platform
Vergic technology now part of NICE inContact CXone platform with ‘Advanced chat’ and ‘Cobrowsing’ Recognized as a market leader...
Vergic at Sitevisiondagarna
Vergic talk about “How to digitalise you customer service” at Sitevisiondagarna On Sitevisiondagarna, decision makers from a wide range...
Integration study with BRA Aviation
Merging airline companies successfully tackle high volume support with Vergic Engage and TRIO When Malmö Aviation and Sverigeflyg merged...
New feature: Build your own agent boosting plugins for Vergic Engage
New feature: Build your own agent boosting plugins With the new Vergic plugin Api you can build your own...
Vergic inspires Enghouse Interactive customers to take action on Digital engagement at “Enghouse days 2017”
Vergic inspires Enghouse Interactive customers to take action on Digital engagement strategies at “Enghouse days 2017” This year’s event...
Skype + Vergic = True
Vergic Engage now supports messaging trough Skype and Skype for business. This allows your customer to use his or...
Welcome on our Redux seminar:
Using Redux, React and Immutable to solve customer problems – After Work Seminar, 23 may, 17:30 There are many...
Learn from our customer
Here is a short interview with one of our customer Öresundskraft.
AW Seminarie på Foo cafe: Designa C# .NET applikationer för 4000 https anrop/sek
AW Seminarie på Foo cafe: Designa C# .NET applikationer för 4000 https anrop/sek Kom och hör hur Vergic designat...
Vergic and Teradata enhance solutions through cooperation
Vergic and Teradata enhance solutions through cooperation Vergic and Teradata partnership will make joint customers able to get a...
Vergic appoints new Partner & Alliance Director to strengthen its European market presence
Vergic—a Sweden-based software enterprise—appoints Fredrik Sandberg as Partner & Alliance Director Europe. Sandberg’s main responsibility will be to set...
3 Sweden to reach more customers in digital world using Vergic Engage Platform
3 is a world-leading mobile operator offering both businesses and individuals mobile telephony, mobile broadband and a range of...
The insurance company If becomes Vergic’s newest client
We are exceptionally proud that the insurance company If, the Nordic region’s leading property and casualty insurance company, has...
Lekmer goes Omnichannel with new store
Our friends at CDON Group with their brand Lekmer.se are now moving into the physical retail world and opens...
Why understanding your customer is key for 2014
Our thoughts on Forrester and their predictions for 2014. Why is it so important to deliver on customer expectations? ...