News

Young adults would rather instant message their bank than visit in-branch, but digital services aren’t yet meeting the mark,…

Come by us and listen to how authorities and municipalities realize their digital strategies with the help of our…

Puzzel, the leading European Contact Centre as a Service (CCaaS) provider, has today announced the acquisition of Swedish digital…

Last spring, Vergic won the Swedish Social Insurance Agency’s tender with the purpose of developing a secure and efficient…

Lead the work to make the Vergic Engage Platform an outstanding user experience together with our development team. As…

We are currently recruiting a Technical Project Manager for our Project Development Team. Are you an experienced developer who…

If your market spans over several different time zones, it can be a challenge to staff your website to…

IDP Education is one of the world’s largest companies for study abroad. To improve accessibility and service in countries…

Many companies use only a fraction of the power of their digital engagement platforms. They look at the chat…

When Försäkringskassan chose a supplier of technology to meet citizens online, the choice fell on Vergic. Vergic’s wide range…

Puzzel drives micro moments that matter with a Vergic technology.

­­­ Kalmar Municipality chooses technology from Vergic to meet its residents on the web Kalmar Municipality now offers its...

Webinar: Successful chatbots – Customers and experts share the secret sauce Our partner NICE inContact conducts a popular webinar...

Google has launched its own ‘Messaging’ protocol which amongst many things allows customers to start a chat directly from…

All online users should be able to access the benefits of the Vergic solution. To ensure accessibility, Vergic Messenger…

Google Messages allows customers to open a direct chat channel with companies on the  Google search page. This has…

En av världens största leverantörer av Contact Center lösningar, NICE inContact har valt Malmö företaget Vergic till strategisk partner…

Market leader NICE inContact appoints Vergic as a strategic partner to deliver digital engagement technology to be integrated into…

We are now releasing our Salesforce app ‘Customer Engagement Engine for Salesforce’. This allows your company to run Vergic…

I tider av förändring presenterar Clas Ohlson en uppdaterad version av tjänsten Clas Fixare. Med videosamtal som verktyg får…

Planning your living space can be hard. To give a helping hand, Elfa (Nordic leader in home space solutions)…

Expert help online, cost savings and eco-friendly. Those are some benefits when one of the largest authorities in Scandinavia…

“Your customers have different preferences in how they want to contact your business. Hear from NICE inContact customer, ESCI…

To avoid different interfaces for the service agents, both Messenger- and Webchat dialogs are handled in the Vergic Desktop….

One of Finland- and Estonia’s largest Telecom, ICT and online service companies uses Vergic platform in combination with their…

With over 100 stores in Sweden, Norway and Poland the large retailer now focuses on better customer experience and…

Bearing Points annual report: ‘Digital Leaders in Sweden 2020’, measure the quality of digital customer care. The report ranked…

The flower delivering empire, partners with over 54,000 local flower shops, have successfully used Vergic Engage in United Kingdom,…

In a business where a single deal is worth millions of dollars you can’t allow mistakes in the lead…

Summer cleanup: Book an Expert and review your chat configuration Soon the most of us will be back from...

Vergic ranked as one of the 7 best AI Chat Bots 2019 by Hubspot In an recent article on...

During fall, Systembolaget was benchmarking solutions for digital meetings with their customers on their web site systembolaget.se

Introducing: Vergic Customer Success Program Vergic is now introducing a Customer Success Program to help customers be even more...

Elisa launches a chatbot with Kwork technology and Vergic BOT interface Last week Elisa, Finland’s biggest telecom company for...

Vergic digital lead generation tool Do you have a hard time to find new customers, or identify and connect...

Automate dialogs and workflows with Vergic Automation Tools Introducing: Vergic Automation Tools is a set of components that will...

Vergic forms partnership with IBM We are proud to announce a technology partnership with leading technology provider IBM. With...

Vergic technology now part of NICE inContact CXone platform with ‘Advanced chat’ and ‘Cobrowsing’ Recognized as a market leader...

Vergic talk about “How to digitalise you customer service” at Sitevisiondagarna On Sitevisiondagarna, decision makers from a wide range...

Merging airline companies successfully tackle high volume support with Vergic Engage and TRIO When Malmö Aviation and Sverigeflyg merged...

New feature: Build your own agent boosting plugins With the new Vergic plugin Api you can build your own...

Vergic inspires Enghouse Interactive customers to take action on Digital engagement strategies at “Enghouse days 2017” This year’s event...

Vergic Engage now supports messaging trough Skype and Skype for business. This allows your customer to use his or...

Using Redux, React and Immutable to solve customer problems – After Work Seminar, 23 may, 17:30 There are many...

Here is a short interview with one of our customer Öresundskraft.

AW Seminarie på Foo cafe: Designa C# .NET applikationer för 4000 https anrop/sek Kom och hör hur Vergic designat...

Vergic and Teradata enhance solutions through cooperation Vergic and Teradata partnership will make joint customers able to get a...

Vergic—a Sweden-based software enterprise—appoints Fredrik Sandberg as Partner & Alliance Director Europe. Sandberg’s main responsibility will be to set...

3 is a world-leading mobile operator offering both businesses and individuals mobile telephony, mobile broadband and a range of...

We are exceptionally proud that the insurance company If, the Nordic region’s leading property and casualty insurance company, has...

Our friends at CDON Group with their brand Lekmer.se are now moving into the physical retail world and opens...

Our thoughts on Forrester and their predictions for 2014. Why is it so important to deliver on customer expectations? ...