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Episode 25: Our best digital CX advice to bring with you in 2019
Read moreEpisode 25: Our best digital CX advice to bring with you in 2019
December 14, 20180 -
Episode 24. Where should you start your CX automation
Read moreEpisode 24: Where should you start your CX automation This week we discuss what processes that gains most from...
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23. How to keep a good customer relation when automating customer care
Read moreEpisode 23: How to keep a good customer relation when automating customer care We talk about how to succeed...
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Episode 21: Get the right competence for your digital channels
Read moreEpisode 21: Get the right competence for your digital channels When planning the organisation behind your digital channels a...
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Episode 20. This is the difference between CRM and a Digital Engagement Platform
Read moreEpisode 20. This is the difference between CRM and a Digital Engagement Platform Why should you have both a...
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Episode 19. Leverage your proactive dialogs with external CRMs
Read moreEpisode 19: Leverage your proactive dialogs with external CRMs In a earlier episode we talked about the proactive advantages...
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Episode 18. Semi-digital customer journeys are to frustrating
Read moreEpisode 18. Semi-digital customer journeys are to frustrating Everyday we see samples of customer journeys where companies have made...
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Episode 17: The importance of a Customer Success Program
Read moreEpisode 17: The importance of a Customer Success Program To get the most out of your new platform you...
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Blog
Episode 22: The benefits of turning physical meetings in to planned digital meetings
Keep calm and don’t panic. We’re ready for “Black Friday”
Episode 21: Get the right competence for your digital channels
Let customer book a meeting with your experts on your web site. Don’t miss out any opportunity.
Episode 18. Semi-digital customer journeys are to frustrating
