Webinar: Successful chatbots – Customers and experts share the secret sauce
Our partner NICE inContact conducts a popular webinar where experts from Vergic and our customers sit on the expert panel. If you are one of the 40% of companies or authorities that plan to introduce AI / Chatbots this year, you must not miss this!
Save your spot and join this live panel discussion on Wednesday, April 14 at 11am PT/ 2pm ET
“Chatbot,” “artificial intelligence” and “virtual assistant” have been buzzwords in the contact center industry for some time – and for good reason. Those channels and tools can provide customers the intelligent “always-on” service they want; relieve agents of repetitive, tedious tasks; and empower managers to deal with interaction volume swings quickly and easily without hiring new agents. Yet only 16% of consumers are satisfied with their interactions with bots.
Register for our roundtable and learn how to make your chatbot a success.
What you can expect
- Gain insights into the latest data and research on chatbots – and their use in contact centers
- Get tips and best practices to make your chatbot successful
- Examine best use cases for quick wins that’ll help you “speak chatbot” like a pro