Customers Experience Blog

Episode 17: The importance of a Customer Success Program To get the most out of your new platform you...

Vergic digital lead generation tool Do you have a hard time to find new customers, or identify and connect...

How many online business deals do you miss every day because the customers either give up or are forced...

Why do so many companies prioritise the wrong channels? Today, the majority of all customers start their “trip” in...

AI/BOTS – andra ronden. Är vi redo denna gång? Hur många av er minns Eva den hårt arbetande SAS-roboten...

Are you forcing customers offline? How many times have you tried to buy or solve something online ending up...

Vergic talk about “How to digitalise you customer service” at Sitevisiondagarna On Sitevisiondagarna, decision makers from a wide range...

Merging airline companies successfully tackle high volume support with Vergic Engage and TRIO When Malmö Aviation and Sverigeflyg merged...

New feature: Build your own agent boosting plugins With the new Vergic plugin Api you can build your own...

Vergic inspires Enghouse Interactive customers to take action on Digital engagement strategies at “Enghouse days 2017” This year’s event...

Vergic Engage now supports messaging trough Skype and Skype for business. This allows your customer to use his or...

Using Redux, React and Immutable to solve customer problems – After Work Seminar, 23 may, 17:30 There are many...

Here is a short interview with one of our customer Öresundskraft.

AW Seminarie på Foo cafe: Designa C# .NET applikationer för 4000 https anrop/sek Kom och hör hur Vergic designat...

Vergic and Teradata enhance solutions through cooperation Vergic and Teradata partnership will make joint customers able to get a...

Our friends at the Försäkringskassan is nominated for E-Diamond awards, Försäkringskassan is using Vergic engage plattform to have a...

3 is a world-leading mobile operator offering both businesses and individuals mobile telephony, mobile broadband and a range of...

Our friends at CDON Group with their brand Lekmer.se are now moving into the physical retail world and opens...

Our thoughts on Forrester and their predictions for 2014. Why is it so important to deliver on customer expectations? ...