CX Blog

Vergic Engage is a ‘Digital first’ Customer Engagement Platform.

We improve customer experience & revenue in digital channels by acting on customer behavior, value and journey. Offer your customers a more personal and engaging digital experience.

At Vergic, we help people enjoy more personal, engaging and efficient experiences online.

We deliver an easy to integrate Digital Engagement Platform, allowing brands & organisations to engage with customers through AI/BOT supported messaging and collaboration tools.

We also help businesses and public organisations optimise their communication with their online visitors. We enable them to proactively and in realtime create valuable connections with their online visitors through personalised and relevant dialogues which boosts online sales, reduces service costs, increases customer satisfaction and exceeds the customer’s expectations.

Our Vergic Engage Platform acts as an interface for sites to share information, resolve issues and collaborate with customers — online and in real-time. This increases customer satisfaction levels, boosts lead and sales conversion rates, improves agent efficiency levels and streamlines costs by providing high-level multichannel customer service.