37. Is this the end of IVR and expensive telephony solutions?
With the opportunities that a digital engagement platform provides, it is a good idea to question why you should pay expensive money for an IVR (tone selection) and a telephony system.[activecampaign]
The opportunity for a successful customer meeting at a lower cost increases with a digital engagement platform!
Enjoy / Stellan & Jan
Note: English subtitles in settings
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