What we do is quite simple. We help people enjoy a more personal and engaging digital experience. We do this by helping companies and public organisations to engage in a clever way with visitors and customers in all digital channels.
With Vergic Engage Platform you get a true “digital first” experience that will turn reactive customer support to proactive, personal and valuable engagements.
In a world that is changing at a pace faster than ever before we believe in an open and flexible platform strategy making it easy for your business to adapt to new customer behaviours.
How we do it
Vergic Engage will let you orchestrate how, why and when to engage with customers during their digital journey. You can mix, match and seamlessly move between BOT-assisted services, external messaging channels, live chat, video and more. The powerful collaborative tools makes it easy to engage with customers even in complex support and advisory interactions.
Vergic Engage is a modular and open platform that’s designed to work easily with other systems and applications when needed.
Vergic was founded in Sweden 2007, with offices in Malmö (head-office) and Stockholm.
Together with our partners we work with the biggest brands and governmental institutions in both Europe and North America.