November 29, 20170
Vergic forms partnership with IBMRead more
Vergic forms partnership with IBM We are proud to announce a technology partnership with leading technology provider IBM. With...
Why do so many companies prioritise the wrong channels?Read more
Why do so many companies prioritise the wrong channels? Today, the majority of all customers start their “trip” in...
AI/BOTS – andra rondenRead more
AI/BOTS – andra ronden. Är vi redo denna gång? Hur många av er minns Eva den hårt arbetande SAS-roboten...
Are you forcing customers offline?Read more
Are you forcing customers offline? How many times have you tried to buy or solve something online ending up...
Vergic technology now part of NICE inContact CXone platformRead more
Vergic technology now part of NICE inContact CXone platform with ‘Advanced chat’ and ‘Cobrowsing’ Recognized as a market leader...
Vergic at SitevisiondagarnaRead more
Vergic talk about “How to digitalise you customer service” at Sitevisiondagarna On Sitevisiondagarna, decision makers from a wide range...
Integration study with BRA AviationRead more
Merging airline companies successfully tackle high volume support with Vergic Engage and TRIO When Malmö Aviation and Sverigeflyg merged...
New feature: Build your own agent boosting plugins for Vergic EngageRead more
New feature: Build your own agent boosting plugins With the new Vergic plugin Api you can build your own...
Vergic inspires Enghouse Interactive customers to take action on Digital engagement at “Enghouse days 2017”Read more
Vergic inspires Enghouse Interactive customers to take action on Digital engagement strategies at “Enghouse days 2017” This year’s event...
Archive for November, 2017
Vergic Engage > About > Blog > 2017 > November