Vergic forms partnership with IBM

We are proud to announce a technology partnership with leading technology provider IBM. With our combined technologies and experience we make a strong team and we are developing some ‘game changing’ CS functionality together.

In our quest for a better online customer experience we have teamed up with IBM. New technologies, such as AI/BOTs, will radically change the CS workflow and with IBMs Watson we are developing service agent assisted functionality to boost efficiency for both customer and companies. More information about this will follow shortly.

Also – as a registered ‘IBM Business partner’, the Vergic Engage Platform is now available in the IBM Global solution directory. This allows Vergic to reach a big and broad audience with our message for a more efficient and satisfying online customer experience.

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