40. The effects of the pandemic on the digital meeting

The Covid-19 crisis has led many to reflect on their business model and the way they interact with customers. In a short time, companies and organizations have been forced to adapt to a more digital way of working.

What lessons can we draw and what do we need to better meet the next ‘crisis’?

Well met in this different recording remotely of ‘The digital CX show’.

Note: English subtitles in settings

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