Vergic strengthens it’s position within the banking segment
Banking is an industry where you find some of the highest security requirements. Vergic technology has once more proven its reliability by being trusted by yet another bank – KLP in Norway.
Working with banks forces your business to have rigorous standards and security. Vergic Engage technology handles sensitive dialogs between its customers and bank representatives.
Vergic technology now supports two banks, IKANO Bank (through partner Enghouse Interactive) and KLP, with the ability to perform a secure online meeting with their customers through chat, video, co-browsing and other collaborative tools.
Common chat solutions don’t have the security to verify the customer’s identity, which results in a meaningless general dialog where the service agent can’t view or handle customer-related questions or processes. Thanks to Vergic security, we can verify the customer’s identity 100% and from there have a more meaningful and secure dialog with access to the customer’s data and history.