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  • T-Mobile adds millions of new user to Google Messages by making it the standard chat app in new mobiles

    Google has launched its own ‘Messaging’ protocol which amongst many things allows customers to start a chat directly from…

    Read more
    March 31, 2021
    0
  • Why Google My Business Messaging Should be your Next Big Customer Service Channel!

    Most customer journeys begin with Google. Although Google doesn’t share exact numbers when it comes to search statistics, here…

    Read more
    March 2, 2021
    0
  • 44. The channel strategy is often forgotten, what are the consequences

    44. The channel strategy is often forgotten, what are the consequences In this week’s pod, we talk about the...

    Read more
    February 4, 2021
    0
  • Vergic Improves Accessibility with WCAG 2.1 Level AA

    All online users should be able to access the benefits of the Vergic solution. To ensure accessibility, Vergic Messenger…

    Read more
    January 28, 2021
    0
  • Manage Google Messages with Vergic Engage

    Google Messages allows customers to open a direct chat channel with companies on the  Google search page. This has…

    Read more
    January 22, 2021
    0
  • 43. Finally – Google adds chat as a channel in the search results

    For far too long, Google has been forcing us digital consumers to use traditional phones instead of taking advantage…

    Read more
    December 4, 2020
    0
  • Vergic och marknadsledaren NICE inContact inleder strategiskt partnerskap

    En av världens största leverantörer av Contact Center lösningar, NICE inContact har valt Malmö företaget Vergic till strategisk partner…

    Read more
    November 5, 2020
    0
  • Vergic and Market Leader NICE inContact Form Strategic Partnership

    Market leader NICE inContact appoints Vergic as a strategic partner to deliver digital engagement technology to be integrated into…

    Read more
    October 7, 2020
    0
  • Clas Ohlson Awarded Double First Place at Swedish Retailer Awards

    Read more
    October 5, 2020
    0
  • 42. Companies are using video in new ways to meet customers due to Corona

    One effect of the pandemic is an increased interest in meeting its customers in various ways through video. There…

    Read more
    September 25, 2020
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Latest

  • Gen Z would rather instant message their bank than visit in-branch

    Gen Z would rather instant message their bank than visit in-branch

    November 11, 2021
  • Let’s meet at eFörvaltningsdagarna

    Let’s meet at eFörvaltningsdagarna

    October 28, 2021
  • PRESS RELEASE: Puzzel acquires Vergic

    PRESS RELEASE: Puzzel acquires Vergic

    October 5, 2021
  • Leading US travel agent meets its customers online with Vergic technology

    Leading US travel agent meets its customers online with Vergic technology

    August 31, 2021
  • Vergic Engage Allows the Swedish Social Insurance Agency to Interact With More Citizens

    Vergic Engage Allows the Swedish Social Insurance Agency to Interact With More Citizens

    August 25, 2021
  • Senior C# Developer with web application experience

    Senior C# Developer with web application experience

    July 2, 2021

Success stories

  • Vergic Engage Allows the Swedish Social Insurance Agency to Interact With More Citizens

    Vergic Engage Allows the Swedish Social Insurance Agency to Interact With More Citizens

  • World-leading NICE CXone captures leads with Vergic’s AI chatbot

    World-leading NICE CXone captures leads with Vergic’s AI chatbot

  • Vergic’s solution for chatbots is being implemented in 13 countries around the Pacific region

    Vergic’s solution for chatbots is being implemented in 13 countries around the Pacific region

  • ­­­Kalmar Municipality chooses technology from Vergic to meet its residents on the web

    ­­­Kalmar Municipality chooses technology from Vergic to meet its residents on the web

  • Copenhagen municipal improves customer service with contextual chatbots from Vergic

    Copenhagen municipal improves customer service with contextual chatbots from Vergic

  • Clas Ohlson lanserar ny lösning för att möta kunden på distans med Vergics feature ‘Bokade webbmöten’

    Clas Ohlson lanserar ny lösning för att möta kunden på distans med Vergics feature ‘Bokade webbmöten’

  • Making experts available in scheduled online meetings helps Elfa meet customers needs

    Making experts available in scheduled online meetings helps Elfa meet customers needs

  • Swedish authority connects citizens and experts with Vergic functionality, ‘Scheduled Web Meetings’

    Swedish authority connects citizens and experts with Vergic functionality, ‘Scheduled Web Meetings’

  • NICE inContact delivers success case powered by Vergic technology

    NICE inContact delivers success case powered by Vergic technology

  • Swedish train operator SJ use Vergic technology to handle chat requests from Messenger and Webchat

    Swedish train operator SJ use Vergic technology to handle chat requests from Messenger and Webchat

Contact

Switchboard
+46(0) 10- 33 00 190

Malmö (Main Office)
Vergic AB
Rörsjögatan 25
211 37 Malmö

Stockholm
Vergic AB
Kungsgatan 58, 5tr
111 22 Stockholm

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News
  • Gen Z would rather instant message their bank than visit in-branch

    Gen Z would rather instant message their bank than visit in-branch

    November 11, 2021
  • Let’s meet at eFörvaltningsdagarna

    Let’s meet at eFörvaltningsdagarna

    October 28, 2021
  • PRESS RELEASE: Puzzel acquires Vergic

    PRESS RELEASE: Puzzel acquires Vergic

    October 5, 2021
  • Leading US travel agent meets its customers online with Vergic technology

    Leading US travel agent meets its customers online with Vergic technology

    August 31, 2021
  • Vergic Engage Allows the Swedish Social Insurance Agency to Interact With More Citizens

    Vergic Engage Allows the Swedish Social Insurance Agency to Interact With More Citizens

    August 25, 2021

Blog
  • Gen Z would rather instant message their bank than visit in-branch

    Gen Z would rather instant message their bank than visit in-branch

    November 11, 2021
  • 46. Use your customer data for advanced digital engagement

    46. Use your customer data for advanced digital engagement

    June 3, 2021
  • 45. Successful chatbots – summary of webinar

    45. Successful chatbots – summary of webinar

    April 22, 2021
  • Webinar: Successful chatbots – Customers and experts share the secret sauce

    Webinar: Successful chatbots – Customers and experts share the secret sauce

    April 12, 2021
  • Why Google My Business Messaging Should be your Next Big Customer Service Channel!

    Why Google My Business Messaging Should be your Next Big Customer Service Channel!

    March 2, 2021
About Vergic

Vergic Engage is a ‘Digital first’ Customer Engagement Platform.

We improve customer experience & revenue in digital channels by acting on customer behavior, value and journey. Offer your customers a more personal and engaging digital experience.

At Vergic, we help people enjoy more personal, engaging and efficient experiences online.

We deliver an easy to integrate Digital Engagement Platform, allowing brands & organisations to engage with customers through AI/BOT supported messaging and collaboration tools.

We also help businesses and public organisations optimise their communication with their online visitors. We enable them to proactively and in realtime create valuable connections with their online visitors through personalised and relevant dialogues which boosts online sales, reduces service costs, increases customer satisfaction and exceeds the customer’s expectations.

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