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  • Platform
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    • API & Plugins
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    • Channels
    • Functional Tasks
    • Integrations
      • Salesforce App
      • CC Integrations
      • Integration Study: TRIO Enterprise
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  • Making experts available in scheduled online meetings helps Elfa meet customers needs

    Planning your living space can be hard. To give a helping hand, Elfa (Nordic leader in home space solutions)…

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    March 5, 2020
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  • 38. How can municipalities benefit from meeting their customers digitally?

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    February 27, 2020
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  • Swedish authority connects citizens and experts with Vergic functionality, ‘Scheduled Web Meetings’

    Expert help online, cost savings and eco-friendly. Those are some benefits when one of the largest authorities in Scandinavia…

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    February 21, 2020
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  • Clas Ohlson receives Best customer service in retail

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    February 18, 2020
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  • From IVR centric contact centers to ’Digital First’ engagement centers

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    February 3, 2020
    0
  • NICE inContact delivers success case powered by Vergic technology

    “Your customers have different preferences in how they want to contact your business. Hear from NICE inContact customer, ESCI…

    Read more
    January 27, 2020
    0
  • Things to consider before investing in AI and Chatbots

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    January 27, 2020
    0
  • 37. Is this the end of IVR and expensive telephony solutions?

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    January 23, 2020
    0
  • Swedish train operator SJ use Vergic technology to handle chat requests from Messenger and Webchat

    To avoid different interfaces for the service agents, both Messenger- and Webchat dialogs are handled in the Vergic Desktop….

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    January 21, 2020
    0
  • Market leader generate great benefits by combining Chatbots and Live agents

    One of Finland- and Estonia’s largest Telecom, ICT and online service companies uses Vergic platform in combination with their…

    Read more
    January 14, 2020
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Latest

  • Gen Z would rather instant message their bank than visit in-branch

    Gen Z would rather instant message their bank than visit in-branch

    November 11, 2021
  • Let’s meet at eFörvaltningsdagarna

    Let’s meet at eFörvaltningsdagarna

    October 28, 2021
  • PRESS RELEASE: Puzzel acquires Vergic

    PRESS RELEASE: Puzzel acquires Vergic

    October 5, 2021
  • Leading US travel agent meets its customers online with Vergic technology

    Leading US travel agent meets its customers online with Vergic technology

    August 31, 2021
  • Vergic Engage Allows the Swedish Social Insurance Agency to Interact With More Citizens

    Vergic Engage Allows the Swedish Social Insurance Agency to Interact With More Citizens

    August 25, 2021
  • Senior C# Developer with web application experience

    Senior C# Developer with web application experience

    July 2, 2021

Success stories

  • Vergic Engage Allows the Swedish Social Insurance Agency to Interact With More Citizens

    Vergic Engage Allows the Swedish Social Insurance Agency to Interact With More Citizens

  • World-leading NICE CXone captures leads with Vergic’s AI chatbot

    World-leading NICE CXone captures leads with Vergic’s AI chatbot

  • Vergic’s solution for chatbots is being implemented in 13 countries around the Pacific region

    Vergic’s solution for chatbots is being implemented in 13 countries around the Pacific region

  • ­­­Kalmar Municipality chooses technology from Vergic to meet its residents on the web

    ­­­Kalmar Municipality chooses technology from Vergic to meet its residents on the web

  • Copenhagen municipal improves customer service with contextual chatbots from Vergic

    Copenhagen municipal improves customer service with contextual chatbots from Vergic

  • Clas Ohlson lanserar ny lösning för att möta kunden på distans med Vergics feature ‘Bokade webbmöten’

    Clas Ohlson lanserar ny lösning för att möta kunden på distans med Vergics feature ‘Bokade webbmöten’

  • Swedish authority connects citizens and experts with Vergic functionality, ‘Scheduled Web Meetings’

    Swedish authority connects citizens and experts with Vergic functionality, ‘Scheduled Web Meetings’

  • NICE inContact delivers success case powered by Vergic technology

    NICE inContact delivers success case powered by Vergic technology

  • Swedish train operator SJ use Vergic technology to handle chat requests from Messenger and Webchat

    Swedish train operator SJ use Vergic technology to handle chat requests from Messenger and Webchat

  • Market leader generate great benefits by combining Chatbots and Live agents

    Market leader generate great benefits by combining Chatbots and Live agents

Contact

Switchboard
+46(0) 10- 33 00 190

Malmö (Main Office)
Vergic AB
Rörsjögatan 25
211 37 Malmö

Stockholm
Vergic AB
Kungsgatan 58, 5tr
111 22 Stockholm

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News
  • Gen Z would rather instant message their bank than visit in-branch

    Gen Z would rather instant message their bank than visit in-branch

    November 11, 2021
  • Let’s meet at eFörvaltningsdagarna

    Let’s meet at eFörvaltningsdagarna

    October 28, 2021
  • PRESS RELEASE: Puzzel acquires Vergic

    PRESS RELEASE: Puzzel acquires Vergic

    October 5, 2021
  • Leading US travel agent meets its customers online with Vergic technology

    Leading US travel agent meets its customers online with Vergic technology

    August 31, 2021
  • Vergic Engage Allows the Swedish Social Insurance Agency to Interact With More Citizens

    Vergic Engage Allows the Swedish Social Insurance Agency to Interact With More Citizens

    August 25, 2021

Blog
  • Gen Z would rather instant message their bank than visit in-branch

    Gen Z would rather instant message their bank than visit in-branch

    November 11, 2021
  • 46. Use your customer data for advanced digital engagement

    46. Use your customer data for advanced digital engagement

    June 3, 2021
  • 45. Successful chatbots – summary of webinar

    45. Successful chatbots – summary of webinar

    April 22, 2021
  • Webinar: Successful chatbots – Customers and experts share the secret sauce

    Webinar: Successful chatbots – Customers and experts share the secret sauce

    April 12, 2021
  • Why Google My Business Messaging Should be your Next Big Customer Service Channel!

    Why Google My Business Messaging Should be your Next Big Customer Service Channel!

    March 2, 2021
About Vergic

Vergic Engage is a ‘Digital first’ Customer Engagement Platform.

We improve customer experience & revenue in digital channels by acting on customer behavior, value and journey. Offer your customers a more personal and engaging digital experience.

At Vergic, we help people enjoy more personal, engaging and efficient experiences online.

We deliver an easy to integrate Digital Engagement Platform, allowing brands & organisations to engage with customers through AI/BOT supported messaging and collaboration tools.

We also help businesses and public organisations optimise their communication with their online visitors. We enable them to proactively and in realtime create valuable connections with their online visitors through personalised and relevant dialogues which boosts online sales, reduces service costs, increases customer satisfaction and exceeds the customer’s expectations.

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