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Proactively engage your online visitors based on variety of analysis, rules and interactions
Read moreProactively engage your online visitors based on variety of analysis, rules and interactions
November 21, 20130 -
72% of the visitors per
Read more72 % of the visitors prefer the online channel when looking for help and answers rather than to call...
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Interact with your online visitors trough chat, video and visual guidance
Read moreInteract with your online visitors trough chat, video and visual guidance
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60% of visitors not finding information leaves you
Read more60 % of online visitors who are in distress considers leaving the website immediately if they can’t find what...
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Connecting agent collaboration and customer communication into a single suite
Read moreConnecting agent collaboration and customer communication into a single suite
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58 % of customers calling in
Read more58 % of customers who call a company for help, report having first gone to the website trying to...
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Allow your customers to share their web-session for personalized assistance and visual guidance
Read moreAllow your customers to share their web-session for personalized assistance and visual guidance
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34 % calling in are still on the web
Read more34 % of customers calling the service center claims they are still on the company webpage trying to find...
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Our solution enables you to create personalized customer experiences
Read moreOur solution enables you to create personalized customer experiences
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66% of customers value time
Read more66 % of customers indicates that companies with the best customer service are those who value and respect their...
Testimonials Archive - Vergic Engage
Vergic Engage > Testimonials