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Platform
Platform Overview
Features
API & Plugins
Chatbots
Automation Tools
Channels
Functional Tasks
Integrations
Salesforce App
CC Integrations
Integration Study: TRIO Enterprise
Integration Study: NICE inContact
Technology
Technology overview
Data Protection
GDPR
Pricing & Solutions
Pricing
Solution Packages
by Industry
Financial & Insurance Services
Retail
High Tech
Travel and Hospitality
Public Sector
by Roles
Customer Service
Marketing
Sales & E-commerce
Customer Engagement
For Site Owners & Agents
For Customers
Services
Our Customers
Customer Overview
Success Stories
Customer Success Program
How Your Business Benefits
Company
About Vergic
Board of Directors
Contact
Customers
Career
Management Team
News
Our Mission
Partners
Become a Partner
BOOK A DEMO
Resources: NICE inContact Advanced Chat
Resources: NICE inContact Advanced Chat
Vergic Engage
> inContact resources
Proactive- and Advanced chat resources material for inContact
We have collected useful documentation for you to use in sale and delivery.
Resources
Website integration guide
Vergic Crib sheet (agent documentation)
Cloud Computing platform
Vergic Engagement technology overview
Vergic Configuration Guide
Vergic Advanced Configuration Guide
Vergic Training Program overview
Data protection overview, US Cloud Service
Visual design process – best practice
Technical questions during pre-sale
Standard banner and chat panel design description (PDF)
Standard banner and chat panel design screens (JPGs)
Marketing material
Case storys
Advanced chat in numbers
Sales teaser