Vergic Engage Basic
Vergic Engage Basic is a feature rich and scaled down versions of our world leading engagement platform, Vergic Engage Enterprise. Basic version now makes large parts of the Vergic Enterprise functionality available at an attractive price point.
The on-line focus for many companies today lies on shortening sales cycles, increasing revenue and drive customer satisfaction. Vergic Engage Basic supports both on-line sales and support in real time, enabling you to interact with your visitors through on-line through text chat or over the phone combined with co-browsing.
Combined with our integrated co-browsing functionality which is also included in the Basic version gives you access to the most efficient and collaborative on-line communication tool on the market, Vergic Engage at a very attractive price.
Key features: |
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Co-browsing with visual guidance: an agent assisted function |
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Co-browsing with form sharing: an agent assisted function |
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Instant Co-browsing with incoming phone calls: an agent assisted function |
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Unlimited number of multiple dialogues: an agent assisted function |
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Contextual Content list: an automated function | |
Dynamic answers: an automated function | |
Web form and surveys: Share data and collaborate on web forms | |
AND | |
Vergic Chat plugs directly into your existing website, no installation required | |
Integrated dialogue box that will behave as an embedded part of your site, no pop-up or pop- out | |
Easy to use world leading and intuitive desktop interface | |
Supports all platforms, desktops, mobiles and tablets |
Compare versions and see prices
Engage with your customers
Your Visitor experience:
- Increased Service Level
- Faster and more efficient processes
- Easy to find and personalized information
- Reduced risk of mistakes and frustration
Your Organization experience:
- Higher agent occupancy
- Reduced cost per dialogue
- Increased conversion rate
- Increased first contact resolution
- High potential up-sell