Offer to Authorities and Organisations

Move your physical meetings and telephone communication to secure and more efficient digital channels

Being able to continue offering services to citizens and members has never been more important and challenging. Given the current crisis, we have observed a sudden increased need for information in the general public.

The load on traditional communication channels is increasing drastically, which is having a crippling effect. The reduced availability increases general anxiety among the population. At the same time, there are crucial community services that require physical meetings, which leads to unnecessary health risks.

These inefficient communication channels and physical meetings can easily be replaced by more efficient digital channels.

Please contact us here for a demonstration or more information


Based on the current situation, Vergic has created a solution package that can be deployed quickly. It will help organisations to:

  • Reduce the load on traditional channels such as telephone and e-mail
  • Maintain service levels and also protect staff at the same time by avoiding physical meetings
  • Streamline management and utilization of business resources
  • Increase the level of relevance in the customer dialogue and customer experience

In addition to a proactive and traditional chat feature, the package also makes it possible to schedule, connect and carry out digital meetings directly from the website, giving users access to powerful digital communications and collaboration tools (video, visual guidance etc.) online.

The solution can easily be implemented regardless of the type of organisation. Training is entirely web-based.

New customers

50%

Discount on deployment of the platform and the “Scheduled web meetings” feature

Existing customers

50%

Discount on deployment of the “Scheduled web meetings” feature

Customers with the “Scheduled web meetings” feature

100%

Discount on new calendars in “Scheduled web meetings”

Please find the complete offer below.

Digital Meeting Channels

The package gives full access to the digital communication channels:

Using our engagement rules engine, you may freely decide what type of communication channel you find most efficient at any given time, depending on the issue type and staffing conditions.

Increased Security and Efficiency With The “Scheduled Web Meetings” Feature

Using “Scheduled web meetings”, you can easily allow your citizens to schedule meetings with your advisors. Meetings between advisors and customers then take place in a completely secure web or mobile environment. This also represents an efficient way of making your experts more available to your citizens, regardless if they are working from home or in the office.

The scheduling feature can also be targeted at specific areas, skills or other distributions using our rule engine. The scheduling feature is fully integrated into the Vergic platform and offers support for scheduling, confirming, rescheduling, links for initiating meetings, capacity control etc.

 

Offer to Municipal Councils, Agencies and Organisations

New customers

  • 50% discount on platform setup and implementation of the ‘Scheduled web meetings’ feature
  • 3 months of free licenses on the Vergic Engage platform and the ‘Scheduled web meetings’ feature
  • 3 months of free user licenses up to 10 users.

Existing customers who DO NOT have the ‘Scheduled web meetings’ feature

  • 50% discount on the ‘Scheduled meetings’ feature
  • 3 months of free licenses for the ‘Scheduled web meetings’ feature
  • 3 months of free user licenses up to 10 additional users
  • 1 hour of free assistance in improving rules and  banner texts to resolve new challenges caused by the ongoing crisis.

Existing customers using the ‘Scheduled web meetings’ feature (within the current market)

  • 100% discount on introducing new calendars
  • 3 months of free licenses on additional calendars
  • 3 months of free user licenses up to 10 additional users
  • 1 hour of free assistance in improving rules and banner texts to resolve new challenges caused by the ongoing crisis.

Contact us for a demonstration or more information

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About Vergic Digital Engagement Platform

Vergic monitors every visitor on your site. Based on rules set in our rule engine, you can act on the visitor’s behavior and history. The visitor can be offered different messages or contact surfaces which in turn convey dynamic messages or offer digital contact routes such as Booked Web Meetings, Advanced Chat, Video or Web Call.