Retail Industry Offers

Meet your customers in more secure and efficient
digital channels

Maintaining sales has never been more important and challenging. Given the current crisis, we have seen numerous examples of how sales through traditional channels have been greatly affected, resulting in sudden large-scale redundancies.


Please contact us here for a demonstration or more information


The current situation shows that it is more important than ever to be able to continue operating one’s business as normal and to offer goods and service, although only after replacing physical meetings with digital opportunities.

Retailers are seeing a significant shift in customers from physical stores to sales through digital channels. This makes it important to quickly adapt and be ready to meet customers online.

Therefore, Vergic has outlined an offer to the retail industry that may help companies:

  • Secure sales and service levels by staffing the web shop with shop employees
  • Drastically increase conversion rate in the checkout by making it possible to chat with customers
  • Move their customer meetings from physical stores to secure digital channels, such as “Scheduled web meetings”
  • Relieve traditional channels such as telephone and e-mail with more efficient digital channels such as chat

New customers

50%

Discount when deploying the platform as well as the “Scheduled web meetings” feature

Existing customers

50%

Discount when deploying “Scheduled web meetings” feature

Customers with the “Scheduled web meetings” feature

100%

Discount on new calendars in “Scheduled web meetings”

Please find the complete offer below.

Digital meeting channels for sales and services

The package includes access to the digital contact channels:

Using our engagement rules engine, you may freely decide what type of communication channel you find most efficient at any given time, depending on the issue type and staffing conditions.

Increased Security and Efficiency With “Scheduled Web Meetings”

“Scheduled web meetings” makes it easy to offer your customers the opportunity to schedule web meetings with your sales staff. The meeting then takes place on a computer or mobile phone in a completely secure environment both for staff and customers. This is also an efficient way of making your sales staff or experts more available to your customers, regardless if they are working from home or in the office.

The scheduling feature can also be targeted at specific areas, skills or other divisions using our rules engine. The scheduling feature is fully integrated into Vergic’s platform and has support for scheduling, confirming, rescheduling, links for initiating meetings, capacity control etc.

Please find more information on how one of our customers, Elfa, has successfully used the “Scheduled web meetings” feature (read case here).

 

Offer

New customers

  • 50% discount on platform setup and implementation of the ‘Scheduled web meetings’ feature
  • 3 months free licenses for the the Vergic platform and ‘Scheduled web meetings’ feature
  • 3 months of free user licenses up to 10 users.

Existing customers who DO NOT have the ‘Scheduled web meetings’ feature

  • 50% discount on the ‘Scheduled meetings’ feature
  • 3 months of free licenses for the ‘Scheduled web meetings’ feature
  • 3 months of free user licenses up to 10 users
  • 1 hour of free assistance in improving rules and  banner texts to resolve new challenges caused by the ongoing crisis.

Existing customers using the ‘Scheduled web meetings’ feature

  • 100% discount on introducing new calendars
  • 3 months of free licenses on additional calendars
  • 3 months of free user licenses up to 10 additional users
  • 1 hour of free assistance in improving rules and banner texts to resolve new challenges caused by the ongoing crisis.

Contact us for a demonstration or more information

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About Vergic Digital Engagement Platform

Vergic monitors every visitor on your site. Based on rules set in our rule engine, you can act on the visitor’s behavior and history. The visitor can be offered different messages or contact surfaces which in turn convey dynamic messages or offer digital contact routes such as Booked Web Meetings, Advanced Chat, Video or Web Call.