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T-Mobile adds millions of new user to Google Messages by making it the standard chat app in new mobiles
Read moreGoogle has launched its own ‘Messaging’ protocol which amongst many things allows customers to start a chat directly from…
March 31, 20210 -
Why Google My Business Messaging Should be your Next Big Customer Service Channel!
Read moreMost customer journeys begin with Google. Although Google doesn’t share exact numbers when it comes to search statistics, here…
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44. The channel strategy is often forgotten, what are the consequences
Read more44. The channel strategy is often forgotten, what are the consequences In this week’s pod, we talk about the...
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Vergic Improves Accessibility with WCAG 2.1 Level AA
Read moreAll online users should be able to access the benefits of the Vergic solution. To ensure accessibility, Vergic Messenger…
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Manage Google Messages with Vergic Engage
Read moreGoogle Messages allows customers to open a direct chat channel with companies on the Google search page. This has…
Archive for 2021
Gen Z would rather instant message their bank than visit in-branch
46. Use your customer data for advanced digital engagement
45. Successful chatbots – summary of webinar
Webinar: Successful chatbots – Customers and experts share the secret sauce
Why Google My Business Messaging Should be your Next Big Customer Service Channel!
